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Interviewer settings shape the participant experience across the whole study. Choose them before testing, then check the experience on the devices your audience is likely to use.

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Choose the interview format

  • Audio keeps the conversation voice-led and can allow typed answers. When typed answers are enabled and no question asks for screen sharing, participants choose between answering by voice and by text, which needs no microphone.
  • Video records camera and microphone input. Typed answers can also be enabled, except for questions that ask participants to share their screen.
  • Video, camera optional asks participants to turn their camera on and lets them answer with audio only instead. Answers given that way are audio recordings. There is no camera quality check in this format.
You can also select the interview language, interviewer voice, subtitles, and the message shown when the study is closed. Add specialist names or product terms as key terms so the interviewer and transcript handle them more accurately. A video study checks camera quality before the first question by default, so poor framing is raised while the participant can still act on it rather than after the study is analysed. Turn it off under Interview screen in the interviewer settings if your audience cannot meet it. The low-engagement warning, when on, pauses the interview to ask a participant whose answers stay very short to commit to fuller ones; switching it on fills in Verso’s standard wording when Verso has it in the study’s language, and you can edit that wording and how short is too short. Review voice answers before sending, also under Interview screen, shows participants a tidied transcript of their spoken answer so they can fix a misheard word such as a brand name, or record again. Analysis reads the text they send, so these transcripts are not word-for-word; the recording keeps exactly what was said. The orb animation, also under Interview screen, shows an animated orb on question screens that have no stimulus. Its color is set once for the whole organization: an admin picks it in Company Settings, under Company context, and every study uses it. The study settings show a preview of it, and Reset in Company Settings returns it to the default purple. Older browsers that cannot render custom colors keep the default purple.
Settings apply to the participant experience, so include them in your end-to-end test before launch.

Test the participant experience

Check permissions, media, questions, and the final redirect before fieldwork.